Downloadable Products
An email notification will be sent instantly to the buyer once a downloadable product is purchased with instruction to access and download the purchased file. If the email is not recieved due to spams of any other reason the user may also log into their Arabic Playground account click on "My Account" then select the "Files" tab to see and download any purchased file.
Shipping & Delivery
Packages are generally dispatched within 2 business days by the seller after receipt of payment and are shipped via selected shipping method used during checkout. Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Returns & Replacements
All shippable product sales are final. If any item was damaged by the shipping company a replacement product will be shipped to the buyer once the damaged item is returned. All downloadable digital product sales are final and none refundable.
Viewing Orders
Order information is emailed to the buyer immediately and is also accessible through our website by accessing “My Account” then “Orders”. If you have any difficulty accessing any order information please email us at
Updating Account Information
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at . We will promptly correct any information found to be incorrect.